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Terms of Service

Outdoor Pylon Sign Ad

Outdoor Pylon Sign Ad


By submitting your payment for a tenant panel on the new Vault Buildings Pylon Sign, you acknowledge and agree to the following terms and conditions:

1. Refund Policy

If the sign does not receive municipal approval, is not installed, or is required to be removed due to permitting or municipal approval issues, any unused prepaid portion of the sign fee will be refunded. Any unbilled monthly amounts will not be charged. No refunds will be issued for any period during which the sign was installed and operational.

Production, installation, and fabrication fees are non-refundable once work has commenced.


2. Municipal Approvals, Permitting & Installation

Final installation and continued use of the sign may be subject to municipal approval, permitting requirements, property restrictions, or other regulatory matters. While we will work in good faith to complete and maintain the sign, there is no guarantee that the sign will receive or maintain approval, or that it will remain installed without modification.

If the sign must be removed, modified, or discontinued due to municipal, permitting, regulatory, or property-related issues, tenant billing will stop as of the effective removal or discontinuation date, and any unused prepaid portion of the sign fee will be refunded.

3. Placement & Tier Selection

Placement on the sign is first-come, first-served. Annual plan purchasers receive priority selection of placement within their purchased tier. Monthly subscribers will be assigned placement by management within their selected tier. Placement is not guaranteed and may be adjusted based on availability, sign design, or municipal restrictions.


4. Term, Subscription & Renewal

This is a one-year agreement that runs concurrent with the tenant's lease. If the lease expires, is terminated, or is not renewed, the sign panel must be removed, and the space will be made available to other tenants.

The annual fee offered for sign placement is an introductory rate applicable to the first year only.


In subsequent years, the sign fee shall revert to the standard monthly rate for the tenant's selected tier, billed monthly, at the terms established by management at the time of renewal.


All sign fees are considered part of the tenant's lease obligations and may be treated as additional rent, subject to the terms and conditions outlined in the tenant's lease agreement.


Monthly subscribers must keep their account in good standing (i.e., no missed payments) to retain their sign placement.

To maintain placement on the sign beyond the initial term, tenants must confirm their intent to renew in advance of expiration. Annual plan subscribers must renew and submit payment for the upcoming term at least thirty (30) days prior to their expiration date. Monthly subscribers must provide at least thirty (30) days' written notice of their intent to continue.

If renewal confirmation and, where applicable, payment are not received within the required timeframe, the sign space may be released and made available to other tenants without further notice. Management reserves the right to offer or pre-lease any sign space to other tenants if renewal confirmation is not received within the required timeframe.

5. Design, Production & Installation

A one-time production and installation fee of $300 is required for each sign panel and is due prior to fabrication. This fee covers the production, installation, and initial setup of the tenant's sign panel.


The business owner is responsible for providing a print-ready sign design. If a print-ready design is not provided, management may provide a basic sign displaying the business name. Tenants may also work with a sign designer to create a custom design at their own expense.


Signs must meet size, color, and aesthetic guidelines established by management to maintain the uniformity and professional appearance of the multi-tenant display.

The production and installation fee is non-refundable once fabrication of the sign panel has commenced.


6. Liability & Maintenance

While the sign will be professionally installed and maintained, we are not responsible for damage due to weather, vandalism, or unforeseen events. If the tenant sign panel becomes damaged, faded, or requires updating, the tenant is responsible for replacement costs.


7. Termination & Cancellations

Early Termination

If a tenant's lease expires, is terminated, or is otherwise ended prior to the expiration of the sign term, the tenant's sign panel shall be removed and the sign agreement shall automatically terminate. Any unused prepaid sign fees shall be non-refundable.

For tenants who paid a sign deposit prior to installation, such deposit shall automatically convert to and become part of the tenant's lease security deposit upon installation of the sign panel and shall thereafter be governed by the terms of the lease agreement.

No refund of prepaid sign fees shall be provided in the event of early termination.

Monthly subscribers may cancel at any time with a thirty (30) day written notice, but no refunds will be issued for past payments.

Annual plan subscribers who voluntarily cancel their sign subscription during an active lease term will not receive a refund but may retain their placement for the remainder of the paid term, provided they remain a tenant in good standing.

If a tenant fails to make payments, their sign panel will be removed, and the space will be made available to another tenant.


8. Changes to Terms

These terms and conditions are subject to change at any time without prior notice. Updated versions will be made available to tenants, and continued participation constitutes acceptance of the revised terms.


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