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Package Concierge should have emailed your username and 4 digit pin code within 48 hours of signing your lease. If you have not received it, check your spam box, or please contact us to re-issue it.  

1. GET NOTIFIED    2. SCAN BARCODE   3. ENTER PIN

Secure Package Retrieval 24/7

The Vault Buildings provide secure automated package receiving through our state of the art automated package locker.

  • Get delivery notices via text or email

  • Collect your packages anytime night or day

EXCEPTIONS : FedEx Priority Overnight , will not leave packages in the locker as the require a signature.  

The Post Office will occasionally just leave packages in the lobby and if you have a mailbox out front, they will leave it in the cluster box package locker. 


DOWNLOAD THE MOBILE APP

Package Portal Tip

We recommend you change your PIN CODE to an easy to remember code using the web portal or mobile app. Click here to login or download the mobile app.

Notify FedEx

The FedEx in Key Largo needs a release for them to deliver packages to the locker. Please complete and email it by clicking here. 

PIN Code Reset

Click below to request that we reset and email you a new PIN code.

Click Here

© The Vault Buildings and JV Development, LLC.